Flight Safety Australia Summer 2019

In the Summer 2019 issue of Flight Safety Australia we go behind the scenes in the world of aerial mustering and dig into the latest trends to keep pilots safe and cattle calm. And come with us as we go on the road with CASA’s dedicated team of Aviation Safety Advisors. In the last 12 months, the team of nine advisors presented more than 220 seminars to all sectors of industry and stood before about 8500 people in seminars and on-site visits.

We think all pilots will be keen to read feature by Kreisha Ballantyne, ‘The cloud spotters’ guide to safety’, which delves into the various families of clouds, the detailed naming scheme and, most importantly, which ones to avoid during your flight.

And Thomas P. Turner poses a key question for aviators: We’re taught we should use checklists, but do we know why and how to use them?

Many of our publications, booklets, guides, video and audio content, posters and training packs, are available free of charge on our website, casa.gov.au. However, there is a charge for hardcopy forms and costs vary.

Most orders within Australia will attract a delivery fee of $15.00 regardless of the number of products-per-order.

However, some orders for large quantities of product will incur a higher charge, which will be calculated at a pre-agreed rate.

Please note: due to the high cost of shipping heavy printed material internationally, freight charges will apply and will be calculated based on weight.

Should you receive an incorrect or faulty product, please immediately contact the delivery agent who will arrange either a goods exchange or refund. All claims for goods will not be accepted for return or refund later than 30 days after customer receipt of the goods.

Contact details for delivery agent:

• CASA online store
• Phone: 03 9560 6776
• Email: casa@pmg.com.au

We will process refunds within 5 working days of the receipt
of the returned goods. To help the return process, please return the goods by regular mail with the original shipping package.

We will not refund goods if you change your mind about the purchase of the product.

Note: we cannot cancel your order after it is shipped.

If your product is lost during shipment, we will send you a
replacement once the maximum delivery time has expired:

• 5 working days for website orders
• 7 working days for manual orders within Australia.

This also depends on product availability. We will ship replacements for all lost or damaged products at our cost.