Terms & conditionsTerms and Conditions for ordering from Online StoreThe following terms and conditions apply to Purchasers. By proceeding with an order, Purchasers agree to be bound by them.Definitions1. In this Agreement, the following terms have the following meanings:(a) Agreement means these terms and conditions;(b) CASA means the Civil Aviation Safety Authority and its agents and contractors;(c) Communicate has the same meaning as in section 10 of the Copyright Act;(d) Copyrigh...
Refund & returns policyShould you receive an incorrect or faulty product, please immediately contact the delivery agent - BRN Benchmark - who will arrange either a goods exchange or refund. All claims for goods will not be accepted for return or refund later than 30 days after customer receipt of the goods. Contact details for BRN Benchmark: Rob HarrisonPhone: 03 9560 6776Email: rob@brnbenchmark.com.au Refunds within this policy will be processed within 5 working days of the receipt of the returned goods. In order...
Site informationOn this page Privacy statement Terms and conditions Recurring subscription terms and conditions Terms and Conditions - Flight Safety Australia subscribers SkyEcho 2 Prize Draw Privacy statement CASA and BRN Benchmark are committed to respecting your right to privacy and protecting your personal information. CASA and BRN Benchmark are bound by the Privacy Act 1988 (Commonwealth). Our staff are trained to respect your privacy in accordance with our standards, policies and procedures. 1. Intr...
Payment, delivery and refundsOn this page Payment and deliveryRefunds and returns Payment and delivery Most safety publications (booklets, guides, CD-ROMs, DVDs, posters and training packs) are free of charge. However there is a charge for hardcopy forms (costs vary) through the online store. Most orders within Australia will attract a delivery fee of $15.00 regardless of the number of products-per-order. However, some orders for large quantities of product will incur a higher charge, which will be calculated at a pre-...
Contact usOn this page BRN BenchmarkEngagement, Communications and Safety Education Branch (CASA)About the Service Provider BRN Benchmark All enquiries about ordering, delivery, payment and account troubleshooting should be directed to: Contact: Rob HarrisonPhone: 03 9560 6776Email: rob@brnbenchmark.com.auAddress: 222 Discovery Rd, Dandenong South VIC 3175 Engagement, Communications and Safety Education Branch (CASA) For enquiries about safety promotion publications content please contact Email: safe...
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About the Service ProviderBRN Benchmark Pty Ltd (ABN 33 104 591 531) are a contracted services provider of the Civil Aviation Safety Authority. Should you need to contact BRN Benchmark please refer to our contacts page. Subscribe Now!
